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AI employees designed around your workflows, for customer support, sales, operations, and WhatsApp engagement.

Not sure where to start?

Pick one high-volume workflow. We’ll build a pilot, measure impact, and expand.

Customer Support Agent

Resolve and route customer requests 24/7

Reduce response time, keep tickets clean, and hand over complex cases with full context.

Ticketing automation

Create, update, and triage tickets based on intent and urgency.

  • Categorisation & routing
  • SLA reminders
  • Status updates

Knowledge‑grounded answers

Answer FAQs using your SOPs, policy rules, and product documents.

  • Less hallucination risk
  • Consistent messaging
  • Multi‑language support

Human handover

Escalate with summaries, extracted fields, and recommended next steps.

  • Context preserved
  • Reduced handling time
  • Clear ownership
AI Sales Agent

Automate lead qualification and follow‑up

Engage leads on WhatsApp and webchat, answer product questions, prepare quotes, and hand off to sales with intent.

Qualification flows

Ask the right questions and score leads based on your criteria.

Quoting support

Collect requirements, assemble quote drafts, and route for approval.

Follow‑ups

Send reminders, re-engagement messages, and schedule meetings automatically.

Operations Automation

Automate internal requests, approvals and admin workflows

Turn repetitive back-office work into reliable processes with audit trails, validations, and secure handover.

Approvals & routing

Route requests to the right approver, capture decisions, and keep an audit trail.

  • PO & expense approvals
  • SLA-based escalation
  • Decision summaries

Inbox triage

Classify incoming emails/messages, extract fields, and create structured tasks automatically.

  • Categorise & prioritise
  • Extract IDs & attachments
  • Route to teams

Status updates & notifications

Send consistent updates to staff and customers as workflows progress.

  • WhatsApp / email notifications
  • Template-based messaging
  • Escalate exceptions

Want to automate one internal workflow first?

Pick a single approval or request flow (PO, leave, bookings, claims). We’ll pilot it, then scale.

WhatsApp Engagement

Interactive messaging made simple

Make WhatsApp your fastest customer channel — with structured workflows, rich media, and safe escalation.

Best for
Notifications Bookings Document exchange Support Lead capture

We can integrate WhatsApp into your workflows so each message becomes a trackable, auditable process.

Request WhatsApp demo Omnichannel details

Want a solution mapped to your industry?

We’ll propose the right channels, integrations, and guardrails for your environment.